SLIPROOT / THE DETAILS
Terms of service
These terms describe how Sliproot provides custom software services. Your agreed scope of work defines the deliverables, milestones, payment schedule and delivery window for your project. Sliproot operates from Jaipur, Rajasthan, India.
Engagement and project scope
Sliproot provides custom software development, web applications, mobile engineering and API integrations. Each project is governed by a written scope of work or sprint agreement setting out the specifications, milestones and delivery window. Typical projects are delivered in 7–21 calendar days, subject to the agreed project roadmap.
Ownership and handover
After receipt of the final milestone payment, ownership of the intellectual property, project source code, database architecture, assets and design files created for your project transfers to you. We hand over a documented codebase to your organization’s private GitHub or GitLab repository. Pre-existing open-source frameworks and dependencies remain subject to their respective licenses. Your operational records belong to your business and can be exported without proprietary runtime locks or ongoing license royalties.
Milestone pricing and payments
Projects normally use a 50% deposit at kickoff and a 50% balance after the completed acceptance demonstration and production deployment. The written agreement confirms the applicable schedule. Additions to the agreed feature roadmap are quoted separately and require agreement before work begins. We do not charge unagreed hourly overages. Official GST invoices are provided for transactions.
Delivery and review
Milestones are released to staging according to the agreed roadmap. Clients receive a five-business-day review window after each milestone release to check the delivered features against the specifications and request minor adjustments. The project agreement records the production deployment and acceptance steps.
Post-launch warranty
Each delivered build includes a 30-day post-launch warranty at no additional charge. Defects, broken logic or regression bugs directly related to the delivered scope and reported within 30 days of production go-live are patched with priority turnaround. Hosting, backups and ongoing support are covered by the service plan agreed with the client.
Confidentiality
Client business concepts, customer information and system architecture are treated as confidential. We execute a mutual non-disclosure agreement before onboarding and limit access to the engineers working on the project.
Governing law and contact
These terms and service agreements are governed by the laws of India, with exclusive jurisdiction in the courts of Jaipur, Rajasthan, India. For questions about a contract or project, contact Sliproot at team@sparksoftwares.in or +91 80940 76104. Our location is Jaipur, Rajasthan, India.
Questions? Contact team@sparksoftwares.in.